- 发布日期：
- 2016-01-04 22:00:00
- 职位名称：
- Solution ArchitectSolution Architect
- 所属行业：
- Others
- 所在省份：
- Indonesia
- 薪资范围：
- 联系方式：
- nkoo@dsi.com.cn
职位描述
Client Profile: A Global ICT vender from China...
Responsibilities :
Responsibilities :
- Responsible for Operators' request in customer experience management and improvement
- Provide deliverable solution to operators and communicate with project PM and TD for solution delivery
- Escalate to internal R&D team through requirement management system if te current solutions cannot meet operators' requirements
- Develop use case modules and guide technical team to verify and deploy it
- Keep communication with high level of Operators, such as CEO/CMO/CTO for the enhancement of SQM/CEM solution recognition
- Indonesia Citizen
- Bachelor Degree in Computer / Electronics / Information Engineering
- Have 10 years or above working experience in core network (MSC/MGW/GGSN/SGSN/EPC/MME/IP Core) technical background and preferably in the role of Customer Project Manager
- Understand customer experience management and Network Promoter Score (NPS) principles and have successful related practices in Telecommunication fields
- Fluent in English is a must, fluent in Mandarin will be an added advantage
- Customer and goal oriented person
- Strong commercial and financial awareness
- Able to communicate to the stakeholders at all technical or business level
- Has strong commitment and able to work under pressure